Use the category tabs below, or search our help section by keyword.
Please search our help section to make sure that your question hasn't already been answered.
If you want to contact us about our service please fill in the form opposite, then click 'Send', and we will get back to you as soon as possible. Alternatively, telephone our customer services on 08705 50 50 50 (calls cost 10p per minute from BT landlines, calls from mobiles and some other networks may be higher).
If you want to write to us then post your letter to the following
address:
Customer Services
megabus.com/megatrain.com
Buchanan Bus Station
Killermont St
Glasgow
G2 3NW
If you are contacting us with regards to a booking, please include your reference number(s), so that we may track it down and help with your request quicker.
All enquiries related to hotel bookings made on our site should be directed to LateRooms Ltd who can be contacted through their website or by telephoning their customer care department on 0870 300 6969.














